Help center
How can we help?
Everything about ordering, shipping and sizing, written by humans in complete sentences.
Shipping→
Production times, carriers, rates, free US shipping over $50 and why one order can arrive in two boxes.
Returns & replacements→
Damaged or misprinted items replaced free. The 30-day claims window and how refunds work.
Size guide→
Exact measurements for bodysuits (NB-24M), toddler tees (2T-5T) and parent tees (S-2XL).
Track your order→
Where your tracking link lives, what each status means and what to do if a package stalls.
Cranky Coins→
Our rewards program: 1 coin per $1, 100 coins for joining the Crew, and coins never expire.
Contact us→
Real humans at hello@thecrankybaby.com. Replies within one business day.
Quick answers
How long until my order arrives?
2-5 business days in production + 3-5 in the mail (US).
My order arrived damaged.
Photo + order number = free replacement or refund.
Which size should I get?
Between sizes? Size up. Full charts in the guide.
Where's my tracking number?
Emailed the moment your order ships. We can resend it.
Didn't find it? Email hello@thecrankybaby.com — we reply within one business day.
